Live Two Fish Privacy Policy

Last Updated: April 17, 2025

Live Two Fish is owned and operated by Live Two Fish, LLC, which serves as the data controller for your personal information.

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website. By accessing www.livetwofish.com, you agree to the practices described in this policy.

1. Information We Collect
A. Device Information (Collected Automatically)

When you visit our site, we may automatically collect certain data from your device, including:

  • IP address

  • Browser type and version

  • Time zone

  • Pages visited and how you interact with the site

  • Referring website or search term

  • Cookies and tracking pixels (see Section 4)

B. Personal Information You Provide

We collect information you voluntarily provide when you:

  • Make a purchase

  • Fill out a contact form

  • Sign up for emails or newsletters

This may include:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details

2. Why We Collect Your Data

We use your personal data to:

  • Fulfill orders and process payments

  • Provide customer service

  • Send order confirmations and updates

  • Improve website functionality and user experience

  • Conduct marketing and promotional activities

  • Comply with legal obligations

3. Data Retention

We keep your personal data only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Accounting or reporting requirements

You may request deletion of your information at any time by contacting us at livextwoxfish@gmail.com.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance

  • Analyze traffic

  • Customize content and advertising

You can manage or disable cookies in your browser settings. Disabling cookies may limit site functionality.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing (e.g., Shopify, PayPal)

  • Analytics (e.g., Google Analytics)

  • Marketing (e.g., Facebook Pixel)

These services may collect and store data in accordance with their own privacy policies.

6. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal data, we will delete it promptly.

7. Your Privacy Rights (U.S. & Canada)

If you are a resident of the United States or Canada, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time

To exercise these rights, please email livextwoxfish@gmail.com.

8. California Privacy Notice (CCPA)

If you reside in California, you are entitled to additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal data we collect and how it’s used

  • The right to request deletion of your personal data

  • The right to opt out of the sale of personal data (we do not sell your data)

To make a CCPA request, email us with “CCPA Request” in the subject line.

9. Data Security

We use secure servers and industry-standard protections to prevent unauthorized access, misuse, or disclosure of your personal information. However, no method of data transmission over the Internet can be guaranteed as 100% secure.

10. Legal Disclosures

We may disclose your information if required by law, such as in response to a subpoena, or when necessary to:

  • Protect our rights

  • Ensure the safety of our customers or others

  • Investigate fraud or misuse

  • Respond to lawful government requests

11. International Users

Live Two Fish only serves customers in the United States and Canada. Our website is not intended for use by residents of the European Union, United Kingdom, or other countries. If you access our site from outside North America, you do so at your own risk.

12. Contact Us

If you have questions about this policy or wish to make a request regarding your data, contact:

📧 livextwoxfish@gmail.com
📍 Live Two Fish, LLC